Policies
Shipping
Everything is printed to order in Chicago after you buy it — not pulled from a warehouse. That’s why the color you pick is the color you get.
Lead time
Most orders leave the studio in 2–6 days. Custom requests can take a little longer; I’ll say so when I write you back.
How it ships
I ship within North America only: the United States, Canada, and Mexico.
In the domestic United States, standard is 5–8 business days in transit, $5.40 — free on orders over $35. Priority is 2–4 business days, $9.99. You’ll pick one at checkout.
Canada is a flat $16.00. Mexico is a flat $18.00. Those orders don’t include free shipping or US priority.
When it leaves, I’ll add a tracking number to your order. Find it anytime with your order number and email.
If something’s late
Once it’s with the carrier, transit times can wiggle. If tracking stalls or a box never shows, email me and I’ll help from there.
Questions? pencilstash@gmail.com · Back to the shop
